About Us

PAS 43 & ISO 9001 Roadside Recovery Safety Accredited Company

Crown Car Recovery is certified and accredited with the industry standard PAS 43 & ISO 9001. This standard is published by the British Standards institution and focuses on Roadside Recovery safety, establishing standards to protect both workers and customers. This confirms Crown Car Recovery use set and agreed standards in our services, associated with vehicle Breakdown and Recovery. We have also integrated the framework of ISO 9001 into a standard management scheme.

How does PAS 43 & ISO 9001 benefit a company and its clients?

PAS 43 is the specification for the safe working of vehicle breakdown and recovery operations. The standard is sponsored by SURVIVE (Safe Use of Roadside Verges in Vehicular Emergencies). It helps improve the safety of our breakdown technicians.  It also helps improve our business’ safe working practices. It reduces the risk of accidents, claims and costs and assists in winning and retaining business. The benefits of this certification include, but are not limited to:

• Consistent, repeatable processes
• Accredited, industry standard credentials
• Superior risk management
• Stronger legal compliance
• Customer confidence
• Staff engagement

ISO 9001 confirms that this business has put in place a management system for vehicle Breakdown and Recovery operations that meets both legal and safety requirements.

Crown Car Recovery is an affordable, quality oriented and fast BREAKDOWN RECOVERY service that provides caring ROADSIDE SUPPORT and ASSISTANCE for customers at the right time for the right price.

We provide professional services for Cars, Motorcycles, 4×4’s and Vans. We are a friendly family run business based in North London, covering Greater London, surrounding counties and United Kingdom.

We offer large vehicle recovery company (i.e. AA, RAC) standards, principles, customer service and technology whilst delivering our services for customers at small company low costs. Whatever your type of Breakdown scenario, Crown Car Recovery’s quick response Recovery vehicles can assist you with your Recovery or Roadside Assistance needs in emergency situations or via booking. We are available 24 hours per day, 7 days per week.

Crown Car Recovery is reliable, experienced, knowledgeable and skilled in the motor trade industry. We Transport Vehicles and attend to Breakdowns for private customers, intermediaries and companies dealing with all types of vehicles.

Our point of difference and competitive advantages are: Quality services, Affordable and flexible in working unsociable hours, coupled with a ‘can do’ ‘will do’ approach.

“……..Breaking down can be a stressful, lonely, vulnerable, embarrassing and daunting experience. Taken from a customer prospective drivers can naturally feel insecure when this happens. These scary emotions can be exacerbated with skepticism when witnessing your prized and precious vehicle being loaded onto a large imposing truck. Our established customer services intend to allay customers’ perceived fears, whilst settling concerns. Crown Car Recovery deliver personal, friendly, supportive and cost effective services and promote great customer care and services…….”

The support, referral and introduction services offered to customers to repair vehicles is invaluable.